Policies, Terms and Conditions:

Sacred Engraving, LLC Return Policy

Custom products are not refundable after final approval of artwork. However, copy errors will be replaced or corrected at our discretion. Sacred Engraving will do everything possible to insure that you are satisfied with your purchase.

Damaged or defective merchandise due to defects in manufacturing and/or workmanship will be replaced in full at no extra charge to the customer for 30 days from the date of purchase. Fulfillment mistakes on our part which result in the shipment of an incorrect product to you will also be accepted for return 30 days from the date of purchase.

Please contact us by phone or email prior to returning damaged merchandise.

When returning any product, be sure to include:

  1. A note explaining the reason for return.
  2. What action you require.
  3. Complete contact information including phone number, email, shipping address (if different from original shipping address).

Refunds are usually made by the same method of payment used to purchase the product.


Credit Cards

Sacred Engraving accepts the following credit cards: Visa, MasterCard, Discover, and PayPal. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placing your order.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

Sacred Engraving accepts money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed immediately upon receipt of a money order or cashier’s check.  For personal and company checks, please allow up to 5 banking days after receipt for clearance of funds before the order is processed.  We will charge a $25 fee on all returned checks.

Refusal of Service

Sacred Engraving reserves the right to refuse requests and orders containing objectionable moral, religious, or political content.

Taxes

In accordance with Federal and State Law, Sacred Engraving automatically charges and withholds the applicable sales tax for orders to be delivered to addresses within the state of Ohio.  For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Posted Prices

Prices are subject to change without notice.  Prices for customized products (which cannot be purchased directly from our site) are estimates only for budgetary purposes and are based on specific options.  Your final price may vary.

Typographical Errors

In the event a product is listed at an incorrect price due to a typographical error or an error in pricing information received from our suppliers, Sacred Engraving shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.  Our store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, our store shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Sacred Engraving. Copyright © 2020, ALL RIGHTS RESERVED.

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means for resale or profit without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. We are not responsible for the operation of or content located on or through any such site.

Other Conditions

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sacred Engraving signs them or not.  Sacred Engraving reserves the right to make changes to this site and these conditions at any time.